Lockington's Everyday Fiji ... Life Goes On

Allen Lockington is a self-employed customs agent and business consultant who has regular articles published in Fiji. I thank Allen for permission to reprint some of them in this political blog. They remind us that life goes on, whatever the political situation. And it's good to know that.

Hospital Reception Desk

I was at the Lautoka Hospital and saw that many people came in and asked nurses, cleaners and other staff about relatives or friends who had been admitted. Unfortunately, they have no way of telling the visitor about new or old admissions. The people then wander all over the hospital looking and asking and disturbing staff. Why I say disturbing is that they start to insist that the person call the wards and then an employee has to leave his or her work and make a call.

If the hospital had a reception/help desk, everyone coming to the hospital could be directed there to facilitate/inform  visitors about patients or any other thing that they may want to ask.

I have seen people looking distressed because they have come a long way only to find they would not  locate the person they look for. And as for going into the wards, they need to wait till visiting time or plead with the security guards to go in and if the guard is sympathetic, the person wanders from ward to ward looking.

This can be very frustrating to the person and patients and nurses.

A reception desk is the answer.


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